Cloud Service pack failed: Current user is not a valid Orchestrator user

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Microsoft released beginning of March the updated Cloud Service Process pack that is now fully compatible with System Center 2012 SP1. You can download the new process pack here: http://www.microsoft.com/en-us/download/details.aspx?id=36497   CSPP is an extension pack built on top of System Center. This release is compatible only with System Center 2012 and 2012 SP1. This release does not contain a new feature set from prior releases.

When I tried to install CSPP I got the following error:

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I opened the log files of the CSSP setup that are located at the following location:

C:UsersalexAppDataLocalSCCloudServicesLOGSSCCloudServicesSetupWizard07

When I search through the log file I discovered the following error:

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03:12:25:Checking if current user is valid Orchestrator user or not
03:12:27:System.Runtime.InteropServices.COMException (0x800708AC): The group name could not be found.

My account is a local admin and I could perfectly connect to Orchestator and create and launch runbooks so I was quite suprised to see this error.

So I looked locally in computer managed and you need two groups: the first one is the OrchestratorSystemGroup and the second one is the OrchestratorUserGroup which apparently didn’t exist on my orchestrator server! This means the Orchestator pre-requisites checker is checking for a group which doesn’t exist locally!

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So I created manually a new group and added my account to the group

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After that I closed and re-opened the setup wizard and everything went through without any issues!

Hope this helps,

Alex

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